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Setting up Remote Links

In 7.6.0.7 we formally added the ability to show remote connection links on Availability maps. We enhanced the options for this based on customer feedback in 7.6.0.8. While the settings are documented at https://www.sassafras.com/hrl/7.6/kr_availability.html#nomap we find there a lot of questions about how all the Map options might come together. This post seeks to explore […]

KeyReporter Security Considerations

Now more than ever customers have questions and concerns about best practices for securing the KeyReporter web interface and information it contains. Here we’ll explore some common questions and suggestions for KeyReporter, with a focus on the new Remote Connect feature added in 7.6.0.7. Note that as of writing 7.6.0.8 is the current release which […]

Remote Desktop Connections from Map Lists

NOTE: This post is now superseded by the release of 7.6.0.7 available at our downloads. In response to urgent remote computing needs, Sassafras has created a quick modification for KeyReporter version 7.6.0.5 and later. This adds a dynamic link to Availability Map list views for remote connections to available computers. If you need to upgrade your […]

Adobe CC 2020 and Sassafras Product Families

Adobe Creative Cloud Logo

Now that Adobe Creative Cloud 2020 has been released, it’s time again to update your Adobe policies in Sassafras KeyServer. There are many ways to configure KeyServer to manage or track usage of Adobe products, but ever since they stopped offering concurrent use licensing, a common configuration is to have a single policy that simply monitors […]

Custom Workflows with JavaScript

Although your KeyServer contains a wealth of information about the computers on your network (and the software installed on them), some read/write actions can only be performed one-at-a-time in the default interface. But did you know that KeyConfigure allows you to install custom JavaScript “plug-ins” that will perform bulk actions all at once? Not only […]

Sassafras Printer Management Integration

Have you ever considered leveraging the data from your print management solution to provide realtime printer status information for users outside the team that manages them? In the new 7.6 build of Sassafras KeyServer, with its brand new printers database designed for PaperCut or IPP integration (with more integrations coming soon), you can. As you […]

Short-Burst Training Tutorials

Training Tutorial

Rather than sit through our comprehensive “Fundamentals” training course, many new KeyServer admins would prefer an indexed list of topic specific, “short burst” videos that cover all the highlights of a specific piece of functionality in 2-7 minutes. With that in mind, we have created the following categorized tutorial videos, with more on the way. […]