Although your KeyServer contains a wealth of information about the computers on your network (and the software installed on them), some read/write actions can only be performed one-at-a-time in the […]
Although your KeyServer contains a wealth of information about the computers on your network (and the software installed on them), some read/write actions can only be performed one-at-a-time in the […]
Note: This blog is outdated. Please see https://www.sassafras.com/hrl/7.7/general_settings.html#printers for current documentation on using this feature in new versions of Sassafras and PaperCut. Have you ever considered leveraging the data from […]
Rather than sit through our comprehensive “Fundamentals” training course, many new KeyServer admins would prefer an indexed list of topic specific, “short burst” videos that cover all the highlights of […]
If you manage Macs, it’s a good guess that you do so using JAMF. Most likely then, you’ve also deployed KeyAccess using JAMF Pro. There’s a new twist with KeyAccess […]
KeyServer Maps are an incredibly powerful way to allow students to view resource availability – both hardware and software. The simplest way to provide this data is a direct link […]
URL tracking is a long-requested feature that has now been implemented in KeyServer 7.5, so we wanted to provide a quick tutorial on how to use it. Check out […]
On 7/5, Sassafras released the hotly anticipated 7.5 version of KeyServer, our award-winning Hardware and Software Asset and Management tool. Voted #1 in Customer Satisfaction by the readers of The […]
We’ve heard it a thousand times: “We don’t need SAM anymore because Adobe and Microsoft went to the cloud and we just buy site licenses for everything now.” In other words: “We […]
With any system that maintains a database of computers, a critical question is how each record is uniquely identified. For many organizations, identifying computers simply by Computer Name is sufficient […]
During installation of the K2 client, a “Department” field can be placed on the client. This value is then sent from KeyAccess to KeyServer, and can be used in a […]

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Anonymous Admin for a state UniversityI really appreciate the follow up and we’re always really impressed with your support response and willingness to help, which seems to be a rarity nowadays!
Sonia Davies University of South Wales, UKGetting support for problems, with any software or hardware, is such a huge part of our lives. We don’t stress over problems with KeyServer because we know we’re not going to be waiting for 3 days to get an acknowledgement and we know you’ll pull all the stops out to fix it. Sometimes it’s hard to believe you have other customers (and ones much bigger than us).
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.