As you might’ve already seen in a recent email, our support channels are moving. Here’s some more information about what you can expect and where to send support requests. How […]
As you might’ve already seen in a recent email, our support channels are moving. Here’s some more information about what you can expect and where to send support requests. How […]
Hello ITAM fans! Hate to disappoint but there isn’t much to talk about this release 😉 This is the last update planned for the 8.0 line before we move to […]
Hello once again! Small update this time but hopefully you all saw our big news last month. Sassafras is now part of TeamDynamix! This is our first update under this […]
Hello and welcome to our latest update! Yes, it has been a bit longer than normal since the last one. However if you didn’t notice, we were a bit busy […]
Hello everyone and welcome to another release! As is typical of later point releases, there are fewer shiny toys and more refinement in this version. Bug fixes and UI tweaks […]
Hello again and welcome to another fun filled release announcement! We have a packed one for you this time folks, and it’s not even the main holiday season yet (wait […]
Is it really Autumn already?? Well here in New England the trees are putting on their fall show anyway. But while the temperatures are cooling our development is not! Let’s […]
Hello once again! Hope those of you in academic circles are all set for the start of fall classes, hard to believe we’re there already. For the most part there […]
Hot on the heels not just because it’s only been 2 weeks since we released 8.0.0.4, but if you’re here in the US… this heat right?? Why so fast a […]
Happy Summer! We’re at the peak of the year already, how did that happen?? We hope everyone is having a good summer, and especially for those of you in Education […]

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Lynna Jackson Williams CollegeYou are by far the best vendor support group I’ve ever worked with. Seriously, I typically dread having to contact vendors for product support and issues but not you folks. Therein lies the truth about my emailing you before checking the documentation… LOL. With most of my other vendors I pour over their documentation and check every available on-line forum before contacting them because they are so damn difficult to work with. Meanwhile, I’m always searching for alternatives to their products. With Sassafras, I’m using AllSight for more than I ever did before and I keep justifying it to the administration even though we have multiple other management servers that give us somewhat overlapping data.
Robert Armitage Carnegie Mellon UniversityYour company as a group defines what a software company should be. I rant and foam praises towards your product to anyone who will listen. You and your team continue to stand head and shoulders above any other software vendors that we deal with as far as quality of the product, quality of support, and knowledge of the product by those who do the supporting.
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.