On April 3, Michael Maddalena passed away unexpectedly. Michael began working at Sassafras almost 30 years ago as our first full-time support person, and is an important reason we’ve had […]
On April 3, Michael Maddalena passed away unexpectedly. Michael began working at Sassafras almost 30 years ago as our first full-time support person, and is an important reason we’ve had […]
In the past, for major releases (this is something like our 25th major version release) we have not published a complete list of changes. Instead we typically describe and document […]
TL;DR Sassafras AllSight, LabSight, and KeySight are safe from CVE-2021-44228, the log4j vulnerability. No mitigation steps are required. Summary Recently a new critical vulnerability (CVE-2021-44228) in a common web package […]
We are often asked by new K2 administrators for our recommendations on the system that will host their KeyServer. While there is no optimal system configuration — each KeyServer has different usage patterns and […]

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Lynna Jackson Williams CollegeYou are by far the best vendor support group I’ve ever worked with. Seriously, I typically dread having to contact vendors for product support and issues but not you folks. Therein lies the truth about my emailing you before checking the documentation… LOL. With most of my other vendors I pour over their documentation and check every available on-line forum before contacting them because they are so damn difficult to work with. Meanwhile, I’m always searching for alternatives to their products. With Sassafras, I’m using AllSight for more than I ever did before and I keep justifying it to the administration even though we have multiple other management servers that give us somewhat overlapping data.
Beverly Shepherd University of WisconsinYou give the very best support of any company that I have ever dealt with. I am truly amazed at how quickly you always respond to questions that we have. You seem to be waiting there just to answer our questions. Your wonderful service is what any company should strive towards… and you can quote me on that.
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.