We’ve just released another help desk and service management integration, in addition to the TeamDynamix and ServiceNow plugins we already have. This one is for Jira: a ticketing, bug tracking, […]
If you haven’t spent a lot of time in the Sassafras web UI, you may not have seen the Reports page, which, out of the box, contains 8 pre-configured “one-click” […]
In our office, we affectionately refer to the Sassafras web interface and KeyConfigure admin console as “Beauty and the Beast.” KeyConfigure is the old school desktop-installed admin powerhouse that […]
New features in the 7.8 release of Sassafras AllSight focus primarily on Hardware Asset Management: Loaner pool checkout, Chromebook support, customizable lifecycle fields, Jamf and Intune integrations, and an all […]
Colleges and universities are not in the business of IT—they’re in the business of education. Since IT investments are made in pursuit of that goal, information about hardware and software usage […]
Most organizations still manage their desktop IT assets the old-school way: an Excel spreadsheet. While that’s a step up from pen and paper, it’s also hard to maintain and prone […]
One of the hidden new features launched as part of the 7.8 release is a new “extra” for managing computer and device loaner pools. Decide which computers, monitors, and other […]
