Yes it’s only been a month since our last update. Welcome to October, we hope this release is all treat and no trick! So, what do we have for you […]
Yes it’s only been a month since our last update. Welcome to October, we hope this release is all treat and no trick! So, what do we have for you […]
With the popularity (necessity) of remote access in recent months, our customers have faced numerous challenges. Sassafras added remote links to availability maps before remote mandates started, and has been […]
Is it September already?? Our first patch to the 7.7 major release is now available. As usual we seek to clean up those little bugs that escaped quarantine and add […]
The new 7.6.1.1 image released in mid July 2020 adds two small yet powerful enhancements to managing software. Block Remote Launch A new option for Manage Policies allows you to […]
The new 7.6.1.0 image released in early June 2020 adds several enhancements to Lab Maps, including a robust new Markdown editor.
Now more than ever customers have questions and concerns about best practices for securing the KeyReporter web interface and information it contains. Here we’ll explore some common questions and suggestions […]
In 7.6.0.7 we formally added the ability to show remote connection links on Availability maps. We enhanced the options for this based on customer feedback in 7.6.0.8.
NOTE: This post is now superseded by the release of 7.6.0.7 available at our downloads. In response to urgent remote computing needs, Sassafras has created a quick modification for KeyReporter version […]

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Surajit Bose Stanford UniversitySassafras is truly a model company to work with. I know of no other company that is as responsive to users’ needs and concerns.
Tom Hammond University of AkronSassafras is the best company that I have experienced for customer & technical support. Over the past year, I am instantly connected with a knowledgeable technician who is genuinely willing to work out any licensing problem.
Usually when companies make a great product and grow in size as a result, customer support suffers. Not so with Sassafras. They focus on one product and support it perfectly. KeyServer is an amazing product but its support is even better.
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.