Sassafras AllSight Webinar: The Help Desk for your Help Desk

IT Admins, procurement staff, and C-level administrators have enjoyed the luxuries of the Sassafras AllSight for years: up-to-date hardware configuration details, login reports, software audit and usage reports, realtime availability, and more. But IT Admins aren’t the only stakeholders who can benefit. Whether accessing the AllSight web interface directly; syncing data into TeamDynamix, ServiceNow, or Jira using our official integrations; or using our Rest API and/or Javascript modules to sync data into other ITSM or ticketing systems themselves, Help Desk workers are now discovering the value of Sassafras AllSight’s vast ocean of trustworthy asset data.

Whether you’re an experienced AllSight Admin with years of experience or a brand new user with little to none, we’d like to invite you and your Help Desk team to participate in a Live Webinar, where we’ll share features and answer questions about AllSight data and ITSM integrations and how they can serve as your Help Desk’s help desk. Forward this page or sign up below for a shareable invite.

Author: Jason Schackai

Training and implementation specialist by day, user experience designer by night, Jason helps users learn the ropes of Sassafras, while mining their difficulties for ways to improve the product. As his father once told him: “Join me, and I will complete your training. With our combined strength, we can end this destructive conflict and bring order to the galaxy!”

Through the use of Sassafras and implementing ITAM practices, The University of Waikato ITS team has been able to reduce the overall computer fleet by 10%, resulting in significant CAPEX and operational savings. This has also led to a lot of new device intelligence in identifying users with multiple devices and more closely associating users with devices, software, and departments in the organisation. We like the automated reporting of usage data and the functionality that Sassafras gives us to help us with good ITAM practices.

Hamish Hamilton The University of Waikato