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Manually Creating Accurate Product Definitions

K2 includes a Product Recognition Service (PRS) which automatically analyzes the software discovered on computers within your organization and provides relevant product details for use in license management, software optimization, and cost reduction. While the PRS recognition database is constantly evolving to keep up with new product releases and uncommon discoveries, you are never forced […]

Clutter: when to delete, when to hide

trash

The KeyConfigure user interface supports deletion of any of the main objects, but you should think twice before deleting. Often the motivation for deleting objects is to “clean up” the data. However, there are better ways to clean up than simply deleting data. Deleted objects can no longer be displayed in reports and this can obscure […]

The KeyServer Client Communication Protocol

Computer Network

The K2 client-server communication protocol is lightweight yet robust.  It is also fault tolerant, and supports your configured license Policies with the greatest possible transparency to end users. UDP port 19283 is opened on the KeyServer host in order to receive client connections.  As a KeyServer administrator, there is generally no need to understand the details […]

Using Asset ID for IT Asset Management (ITAM) with K2

Asset ID in K2 QR code

There are various ways to identify computers uniquely based on hardware properties. In particular, a MAC address or a hardware Serial Number typically are unique across all computers and are readily available in any systems containing computer records. K2 uses these properties as well as others to maintain a unique ID for each computer. However, […]

New Browser definitions added to PRS

New Browser Definitions

We have recently added definitions to our Product Recognition Service for versions 23-25 of Firefox, versions 29-30 of Google Chrome, and version 11 of Internet Explorer. If you have these versions installed at your site, you should automatically receive the new product definitions. However, your Products window may be filtered to hide Ignored products, in […]

Ignored status for Products

Ignored Products

In K2 version 7.1, we added a new Status for Products called “Ignored”. This gives you an easy way to control which Products should be excluded from Audit Products reports. Here we’ll discuss some other aspects of this new Status, and describe why some products from PRS are initially set to Ignored. Ignored and Audit […]

New Admin Authentication video

Admin Authentication video

K2 allows you to manually configure multiple administrator accounts, each with customized privileges. Account login names and passwords can be defined internally but many sites have found it convenient to let Active Directory or LDAP manage these account credentials centrally. This enables a KeyServer administrator to use name and password credentials that are already defined […]

Installing the K2 Client on Thin Client (Citrix, RDS) Servers

RDS Icon

This is a followup to Counting K2 Client Licenses for Thin Clients, which covered the issues an Administrator must consider before deploying the K2 client (KeyAccess) to Thin Client Servers. This document covers how the client is actually installed, and what happens after. It assumes a simple three-server farm but applies to a thin client […]