All posts tagged: ITAM

Thank you, as always, for your outstanding support! I can honestly say that you are one of the few suppliers who are always there when we need them and you are just as eager to help now as when we first purchased the software. We really appreciate your support – you are just amazing!

You are by far the best vendor support group I’ve ever worked with. Seriously, I typically dread having to contact vendors for product support and issues but not you folks. Therein lies the truth about my emailing you before checking the documentation… LOL. With most of my other vendors I pour over their documentation and check every available on-line forum before contacting them because they are so damn difficult to work with. Meanwhile, I’m always searching for alternatives to their products. With Sassafras, I’m using AllSight for more than I ever did before and I keep justifying it to the administration even though we have multiple other management servers that give us somewhat overlapping data.