I work with the tech support people at many companies as part of my duties here. I wanted to let you know that in my experience, this kind of service is far above the norm.
I thank you for your assistance and the fact that someone called me on the phone and talked me through various aspects of the possible problems. Your customer service is excellent!
It is refreshing to speak immediately with someone who can answer my questions without being routed to half a dozen people. KeyServer has greatly reduced the time it takes to manage our software distribution and auditing. The reports we generate from KeyServer are critical communication tools used in management’s decisions with regard to software acquisition […]
You folks continue to deliver stellar service.
Once again, you’ve anticipated my needs. Thanks!
KeyServer had more of the ‘must haves’ than any other product. It was the only tool that could offer real-time software license compliance at an enterprise level. That made it a perfect match for BBC’s needs.
We have been evaluating KeyServer for a couple of weeks now and it’s a fantastic product! Plus, your help desk has been very fast to reply to my questions each time I send email.
We absolutely love KeyServer and would not be able to run our labs without it! The program is fantastic. And everyone at Sassafras is always a joy to work with. I have nothing but the highest praise to pass along.
The Linux software installed very easy, I’ll highly recommend K2 to my other net-admin friends!
It was just stunning to get such stellar service. It is so refreshing to find a company small enough to give a darn, and big enough to be be able to afford programmers who know their ear from their elbow.