We are often asked by new K2 administrators for our recommendations on the system that will host their KeyServer. While there is no optimal system configuration — each KeyServer has different usage patterns and […]
We are often asked by new K2 administrators for our recommendations on the system that will host their KeyServer. While there is no optimal system configuration — each KeyServer has different usage patterns and […]

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Sonia Davies University of South Wales, UKGetting support for problems, with any software or hardware, is such a huge part of our lives. We don’t stress over problems with KeyServer because we know we’re not going to be waiting for 3 days to get an acknowledgement and we know you’ll pull all the stops out to fix it. Sometimes it’s hard to believe you have other customers (and ones much bigger than us).
Laurie Larson Princeton UniversityRecently had a request to know how much downtime the Administrative keyServer has had in the past year and was able to say, “What downtime?” Last week, installed a seat-count license upgrade for the Academic KeyServer and took both servers to the latest release, and nobody noticed. Happy customers, happy sysadmin.
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.