It was just stunning to get such stellar service. It is so refreshing to find a company small enough to give a darn, and big enough to be be able to afford programmers who know their ear from their elbow.
Sassafras is the best company that I have experienced for customer & technical support. Over the past year, I am instantly connected with a knowledgeable technician who is genuinely willing to work out any licensing problem.
Usually when companies make a great product and grow in size as a result, customer support suffers. Not so with Sassafras. They focus on one product and support it perfectly. KeyServer is an amazing product but its support is even better.
Tom HammondUniversity of Akron
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