Eric Field

I just wanted to say that it has been a true pleasure to work with all of you for the past 10 or so years. Support, communication, and online documentation has always been excellent and I want to give you high kudos for that.

You are by far the best vendor support group I’ve ever worked with. Seriously, I typically dread having to contact vendors for product support and issues but not you folks. Therein lies the truth about my emailing you before checking the documentation… LOL. With most of my other vendors I pour over their documentation and check every available on-line forum before contacting them because they are so damn difficult to work with. Meanwhile, I’m always searching for alternatives to their products. With Sassafras, I’m using AllSight for more than I ever did before and I keep justifying it to the administration even though we have multiple other management servers that give us somewhat overlapping data.