Chris Jones

Sassafras AllSight is bridging the gap between onsite support and remote staff, allowing us to see and utilize essential data for managing our environment in one place and coordinate efforts appropriately.

Along with being impressed by the product itself (which has many capabilities beyond what we use every day), I think an extraordinary mention to the support staff is warranted. Whenever someone asks me what good support looks like (or whenever I want to tell people what good support looks like), I point to Sassafras support.

It has been extremely beneficial for our computer lab statistics. We finally get a good understanding on what rooms are being used or under-utilized.