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    Sassafras support is by far the best of all my 300+ software vendors.

    software licensing, Sassafras Software, K2 - KeyAuditor & KeyServer

    International Association of IT Asset Managers

    IT asset management, Sassafras Software, K2 - KeyAuditor & KeyServer

    Business Software Alliance

    software asset management, Sassafras Software, K2 - KeyAuditor & KeyServer

    Software & Information Industry Association

    You are by far the best vendor support group I’ve ever worked with. Seriously, I typically dread having to contact vendors for product support and issues but not you folks. Therein lies the truth about my emailing you before checking the documentation… LOL. With most of my other vendors I pour over their documentation and check every available on-line forum before contacting them because they are so damn difficult to work with. Meanwhile, I’m always searching for alternatives to their products. With Sassafras, I’m using AllSight for more than I ever did before and I keep justifying it to the administration even though we have multiple other management servers that give us somewhat overlapping data.

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