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    We have been customers of Sassafras for many years, utilizing the full AllSight suite. We find both their product and level of support to be first class… we remain confident that any time we hit a challenge or roadblock, they are always there to offer timely support…

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    International Association of IT Asset Managers

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    Business Software Alliance

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    Software & Information Industry Association

    You are by far the best vendor support group I’ve ever worked with. Seriously, I typically dread having to contact vendors for product support and issues but not you folks. Therein lies the truth about my emailing you before checking the documentation… LOL. With most of my other vendors I pour over their documentation and check every available on-line forum before contacting them because they are so damn difficult to work with. Meanwhile, I’m always searching for alternatives to their products. With Sassafras, I’m using AllSight for more than I ever did before and I keep justifying it to the administration even though we have multiple other management servers that give us somewhat overlapping data.

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