Retiring Sassafras Customer IT Admin at a Public University

Last updated on June 20, 2020

I just wanted to say that it has been a true pleasure to work with all of you for the past 10 or so years. Support, communication, and online documentation has always been excellent and I want to give you high kudos for that.

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    Recently had a request to know how much downtime the Administrative keyServer has had in the past year and was able to say, “What downtime?”  Last week, installed a seat-count license upgrade for the Academic KeyServer and took both servers to  the latest release, and nobody noticed. Happy customers, happy sysadmin.

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    We love your version 6 KeyServer. Putting your logs into a MySql Db was the best thing ever for us. The way we are able to manipulate data to discover usage patterns is awesome.

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