Absolutely Brilliant, once again thanks for your exceptional response. I wish every company I dealt with were as professional as yourselves. I will certainly stay in touch.
A brief note to share we upgraded to 7.4 (server) and it went wonderfully smooth. Not an alert, pause or glitch. All worked exactly as advertised (new and existing features). Please pass along “kudos” to everyone involved with this release. Rock solid product. Home run on this release.
I really appreciate the follow up and we’re always really impressed with your support response and willingness to help, which seems to be a rarity nowadays!
It’s refreshing to see that a software developer actually listens to their clients! Way to go. Tell the team thank you.
I just upgraded KeyServer from 6.2 to 184.108.40.206 (a direct upgrade across 4 major versions) in the middle of the morning. Everything works and no one noticed any downtime. My compliments to the programmers and technical writers on an extremely smooth and coherent process!
As a long time customer (almost 20 years), the service and expert support are stellar. Amazing tool (secure, reliable, cost effective) – it’s invaluable to our campus. The product just works and we would place it in our “Top 3” all time apps toolbox. The developers and owners listen closely to feedback and continually move […]
Getting support for problems, with any software or hardware, is such a huge part of our lives. We don’t stress over problems with KeyServer because we know we’re not going to be waiting for 3 days to get an acknowledgement and we know you’ll pull all the stops out to fix it. Sometimes it’s hard […]
Thank you, as always, for your outstanding support! I can honestly say that you are one of the few suppliers who are always there when we need them and you are just as eager to help now as when we first purchased the software. We really appreciate your support – you are just amazing!
Thank you for your information and help. You and your company have been awesome to work with.
I don’t think I’ve told you recently how fantastic your support is and how much we rely on you. You continually deliver outstanding support and never fail to exceed all the expectations that we have!