Remote Access Computer Availability Lists With Computer Tags (COVID-19 Preparedness)

If you are considering implementing Sassafras Maps functionality to provide computer and software availability lists to end users (as outlined in my last post), but you already have division-based maps and floorplans in place that you don’t want to modify or destroy, you may want to add a “valued tag” based tab to your maps page. […]

Remote Desktop Connections from Map Lists

NOTE: This post is now superseded by the release of 7.6.0.7 available at our downloads. In response to urgent remote computing needs, Sassafras has created a quick modification for KeyReporter version 7.6.0.5 and later. This adds a dynamic link to Availability Map list views for remote connections to available computers. If you need to upgrade your […]

7.6.0.6 Update Released

The 7.6.0.6 Minor Update has been released into the wild. Mostly containing small bug fixes, It’s definitely worth upgrading clients to avoid a problem affecting the accuracy of login data. For certain Windows 10 versions, some login events can be missed by the client, potentially leading to inaccurate login counts.  As far as we know […]

The All New Sassafras

There’s no need to double-check the address bar. You’re in the right place. Sassafras Software is now just “Sassafras.” We have a new logo. And that’s just the beginning. Change is on the way. In the coming weeks and months, expect to see a new website, with new product offerings, and if you haven’t already […]

7.6.0.5 Update Released

The 7.6.0.5 image has been released (image date 2020-01-07). One important fix addresses a bug that was introduced in version 7.6.0.4 only, where saving reports would result in invalid files. In connection with that, our newly added option to save reports specifically to Excel format has been refined and improved. KeyServer has a change to […]

3 Powerful Sassafras Integrations

The 7.6 build of KeyServer not only includes a lot of huge upgrades, like Product Families, Dashboard Filters, and One-Click reports, but we’ve also recently introduced 3 powerful integrations for 3rd party systems, including Modo Labs, PaperCut, and TeamDynamix.    Modo integration allows you to embed your KeyReporter lab maps and floorplans right into your Modo app, so […]

7.6.0.4 Update Released

There are lots of big changes to report for this “minor” release, especially in KeyReporter. For example, lab schedules (Time Sets) can now be created and managed within the KeyReporter interface, and time sets can also be created and applied to reports in the report builder as well. An Options panel has been added to […]

Adobe CC 2020 and Sassafras Product Families

Adobe Creative Cloud Logo

Now that Adobe Creative Cloud 2020 has been released, it’s time again to update your Adobe policies in Sassafras KeyServer. There are many ways to configure KeyServer to manage or track usage of Adobe products, but ever since they stopped offering concurrent use licensing, a common configuration is to have a single policy that simply monitors […]