Web UI Settings Page

The Settings page in the Web UI has settings for both the Web UI and overall server functionality (replicating many settings found in KeyConfigure). It also contains an Information page that lists important details of your server, including the license Serial and Seat count, server Version, Host, and Platform. This is useful information when working with support.

The button at the bottom of the list is used to toggle the verbose information for the various settings on many sub pages and is on by default.

Remember to click Save when making changes to any settings or they will not be applied in most cases.

Note that there are Web Service Settings in KeyConfigure under the Config menu as well. These are the same as those in the Network section of this page. Printer settings and many other items are also found in KeyConfigure.

     Web Settings

General Settings

Here you can set the Color Theme for the Web UI from a selection of choices, which changes the main header bar. Colors of individual Widgets on the Dashboard can be configured per widget but will use the chosen theme by default. If you wish to customize the theme outside of the preset choices contact Sassafras Software Support.
You can also rename the Web UI Title and its browser tabs to anything you like for site branding. This name appears in the upper left by the Sassafras Software logo. Remember to click Save to the left to apply your name choice. Browser caching can create refresh issues, so keep that in mind if you're not seeing your change apply as expected.
There are also two options for controlling the login window behavior and retention of login sessions.

Maps Settings

The first option on this pane is for setting the Primary Map for the Maps section as well as the functions mentioned in the setting option. This allows you to override the Default Map Tab.
Next, you can drag and drop a PNG format Logo for use on your Map Floorplans. This will appear in the Models library when editing a Floorplan.
By default, we use Open Street Maps for the geographic display on Map Tabs, but you can use Google Maps if you like. Simply obtain a Google Maps API Key (costs may apply) and insert it in this field. Alternately, if you choose to use GIS software to create a custom Tile Layer for Open Street Maps, you can point to your tile server to customize your Maps display.

Printers Settings

If you use PaperCut in your environment, you can add configuration to pull devices (Printers and virtual Queues) from that service into KeyServer. The fields are well commented, and this is also configurable in KeyConfigure in General Settings. Note that currently only a single PaperCut server is supported, but you may use IPP in your Printer Details to query individual printers.

Compatibility Notice: - PaperCut version 18.3 and higher are fully supported with the settings documented here. Prior to 18.3 we are unable to automatically update the printer status as a key identifier is missing from the printer export. If you manually populate this value in each printer record, then status can be updated. We do not support any version prior to 17 as the needed API does not exist.

Click here for instructions for manually setting IDs to fetch status updates.

In order for KeyServer to update the Status of a Printer we need the Service ID of that device. Prior to PaperCut 18.3 it is not possible to retrieve that programmatically, so it would need to be set individually per device. For each printer imported from PaperCut, you will need to do the following:

  • Open PaperCut and go to Printers and view the Printers List

  • Hover your mouse over the link for a given printer, and look at the address shown in the bottom of your browser window

  • Note the number at the end of that URL. That is the Service ID which must be entered in the Service Pane of the Printer Details window for that device in KeyConfigure. Ensure the Service Type is set to PaperCut.

  • The Service URL should either be http on port 9191 or https on port 9192
  • The Printer URL Pattern should likely not be changed, but is here if needed for special configurations
  • Enter the name and password of an account that has been granted rights to view all printers.
  • Click here for details on required PaperCut permissions.

    The account used for pulling printers from PaperCut needs to have certain permissions, but does not need to be a full admin. Configure the account you wish to use in PaperCut under Options -> Admin Rights -> Edit the account in question.

    Ensure the account has these permissions:
    Access Dashboard
    Access printers section
    Access devices and site sections
    Access reports section
    Access Central Reports

  • The Web Service Auth Token allows certain status information to be pulled. Do not confuse this with the Authorization Key in the Advanced Options.
  • Click here to see instructions on how to find the token.

    Log in to your PaperCut server and click on Options

    Click in the upper right on the Actions button and choose Config Editor (advanced) from the drop down menu

    In the search field enter auth.webservices.auth-token and click the green arrow.

    If there is no Value for the auth-token, type one in (make sure it's secure) and click Update. Copy the Value for the token into the configuration field in KeyServer and Save the settings.

    Note that you can only set the update frequency in General Settings in KeyConfigure. By default status will be updated every 5 minutes.

    Click here for notes on PaperCut Security

    There are a couple security items worth noting so they are not overlooked. These are the Allowed admin IP addresses and the auth.webservices.allowed-addresses options.

    1. Under an admin login, go to Options -> Advanced and scroll down to the Security section. In the field for Allowed admin IP addresses ensure you have the IP address of the KeyServer in addition to whatever other IPs may be needed in your environment normally.

    2. Under Options -> Actions -> Config Editor search for webservices.

      In the auth.webservices.allowed-addresses field ensure the IP of the Keyserver is added if it's not set to the default unrestricted (*) value.

      You can also see this under Options -> Advanced -> Security in the Allowed XML Web Services field:

    PRS Settings

    These settings are for managing the communication with the Sassafras Software Product Recognition Service. You can control the time of day these checks occur, perform an immediate contact (handy when trying to get new inventory recognized ASAP, and customize other settings.

    See also PRS Settings

    Audits Settings

    This section allows customization of client and product audits. Client audit frequency is defaulted to 2 weeks, but many sites upon consideration of traffic impact set this to daily for expedient updates of client inventory changes. Once a PRS check (see above) completes relative to a client audit, a Product audit normalizes install counts into our standard definitions and families. You can use the Now button to do this on demand when expediting a new image audit for example.

    See also Audit Settings

    Backups Settings

    While infrequently used in an age when server infrastructure is virtual and means you have full VSS level backups, we still provide a traditional file level backup of all local database files.

    See also Backups

    Mail Settings

    An important part of server service administration is alerting, and in order for scheduled report emails to be sent we need mail settings. Use this section to define when and to whom system alerts and dail status emails are sent, and how email should be relayed.

    See also E-Mail Settings

    Accounts Settings

    This section allows configuration of authentication against a directory system or other service for KeyConfigure and Web UI logins. You can choose from a wide selection of Authentication Modules depending on the server platform you are running on. For example, Active Directory is only available when running the server on Windows. Each module has unique settings, but some options are global.

    You can decide if Guest browsing should be enabled or if authentication is required to access the Web UI. The External Groups section allows quick and simple mapping of various directory system groups to various default roles. Options include:

    You can then choose how to handle Unknown External Logins. This means any account for which there is no simple preset mapping in these options, and no manually created account in Admin Access. Generally you would either Disallow these attempts, or map them to Community so it's the same as if they were a Guest. You can however set this to Create as needed or Determine on demand and use specific Roles pointed to designated external groups to create more complex login assignments.

    See also Admin Authentication and Auth Modules

    Clients Settings

    The main use of client authentication is to enable automatic allocation of computers into Divisions based on directory organization (e.g. replicate OU mapping in AD). Note we do not replicate the entire AD, individual changes are made when a client contacts the server as relates to the division that computer is in. While it can be used to force authentication to the server to get a client session, that is exceedingly rare.

    See also Client Authentication

    Update Settings

    This page allows you to very easily fetch the latest client installers from Sassafras Software and enable them for client self updates. It will show a green dot in the navigation when updates are available, and you can click Apply to fetch them and activate the update settings.
    New Updates
    Ensure you click Save in the main settings list to actually save the configuration changes.

    See also Client Self Updates

    Computer IDs Settings

    Determining how to identify computers is a critical part of initial setup. In recent time Computer Name is the most popular choice as it allows for easily swapping out systems in lab spaces. If names are the same, new computer replace old computer in place in the software. However, you lose the ability to have full lifecycle tracking that way. Serial number can be a good alternative for unique tracking, but some times obscure hardware does not provide the serial very well. MAC address was the old standard, but in recent years external network interfaces has made this problematic as that identifier is now unreliable to be present. The decision of what you use should be well considered before initial client deployment. Note there are further considerations if you have "thin client" services. Changing these on an established server can have notable considerations and you are encouraged to proceed with caution and consult with Sassafras Software Support for assistance.

    See also Computer ID Types

    Columns Settings

    On this page you can set default values for various fields used in the Details of Computers, Devices, and Purchases. You can also create Custom Columns for use with those object types. Finally, you can create Lifecycle and Device Type Custom Values.

    Logging Settings

    In the event of troubleshooting, this section is used to elevate logging levels to assit with diagnostics. The logs are written to the diagnostic.log file in the KeyServer Data Folder on the server. Note that no granular item can record at a higher level than the general setting.

    See also Log File Management

    Miscellaneous Settings

    See also the Privacy, Idle, and Misc sections of General Settings

    Network Settings

    This section allows you to customize the various settings for the Sassafras Server Web UI Service (formerly known as KeyReporter).

    See also Web Service Settings

    Extras Settings

    This is used for activating extra plugins supplied with the platform, as well as adding custom modules developed by Sassafras. Simply check the box of an Extra to enable it, or drag in the custom bundle supplied by Sassafras. Reload your browser to see the Extra main navigation item, which has a dashboard style layout.

    Logging Settings

    On this page you can enable various Admin Scripts for use in both the Web UI and KeyConfigure.

    Information Settings

    See various information about your server including version, license data, and server platform.

    Account Settings

    If you click your user name in the upper right of the Header Bar and choose Edit Account, you will find a couple account options. Note the Edit Account option only shows if you are using an account of sufficient privilege, but NOT the root Administrator.
    You can change your Email address, which will find an associated Gravatar icon for the Account menu. This is purely cosmetic.
    If you are logged in by https, you will be able to change your Password, assuming this is an internal account with sufficient rights (passwords from external authentication sources like AD can not be changed through our software).
    Notes can be used to store anything you like.
    Show Basic User Interface will cause the Side Bar to not show expanding menu items, such as various Dashboards when that header item is chosen and the report builder items. Note that having full admin rights overrides this having an effect.