Computers and Devices

Both the Computers and Devices sections of KeyReporter are very similar. They are similar in function to the Computers and Devices windows in KeyConfigure. You can filter the display of devices by clicking on a given Division, Category, or login Status as relevant to the page.

Clicking on the icon in the top left of the Ribbon will toggle the Sidebar. You can drag and drop device objects into Division folders to reallocate them, and change the Status of Computers in the same way. Clicking the arrow to the right of any row item will expand a quick list of other details. The displayed details can be selected with the Columns button in the top right of the Ribbon. The actions drop down next to this will list any applicable Scripts you can use. Shift or Control clicking on multiple row items will select multiple devices to run the script against. The last pull down in the ribbon is the Reports menu. Selecting one of more devices will set them as the Target of the chosen Report.

You can use the Scope menu in the Header bar to limit what you see, both in terms of the listed divisions and computers. Note that this is not entirely exclusive for Divisions as Uncategorized systems will also be shown in these lists. The reason for this is allowing a division administrator to be able to get their systems from Uncategorized and take ownership in their division(s). You can then click the division in the side sub panel to truly limit the displayed list to that division. Another use is to set the Scope to a Tag, and see what Divisions have computers that are members of that Tag. Then when you click a division, you have a list that is double filtered by both Scope and Tag.

Computers

The Computers list will show an icon next to the computer name with the platform and status indicated much like on Availability Maps. That is, Green are available, Red are in use, Blue are offline, and Gray are in Maintenance. This means the listed User may either be logged in if In Use, or the last person to use the system if in other states.

     Computer List

You can also use the Search bar in the header bar to search for a device by name, or search for a user to see where that person may have last logged in, or even find all systems of a certain operating system version. In other words, the Search works on all data in the displayed columns. Further, it only applies to the devices currently listed as a result of filters. Combining the Scope and Divisions filtering options allows for robust and detailed results that can then be further quick searched, for example on a portion of a naming scheme, to show you a very specific set of results.

You can click any header item in the core pane to sort the list by that header.

The drop down in the upper right has options to Anchor computers and Request Audit. Anchoring means the computer will not move based on things like AD mapping and Rules. An Audit request will be serviced when the computer next has an active session. To use these, select a computer, then shift or control click (based on platform) other computers. When you choose one of these two options, it will apply to the selected machines only. Be careful when selecting that you don't click on a computer name as that will take you to the computer Details (see below).

At the bottom of the Divisions pane are Add, Remove, and Edit buttons for working with Divisions. To work with Sections you will need to use KeyConfigure.

Devices

     Device List

The Devices page is much like the Computers page, but you can not create or edit Divisions here. However, you can click the + in the upper right of the Ribbon to add a new device record, which works much as it does in KeyConfigure.

Clicking on the name of any given device will take you to the Details of that device.

Details

     Computer Details     Device Details

Once you click a Computer or Device and are taken to its details screen, you can review the various details just as you would in KeyConfigure, and the categories are broken out in a similar manner to the panes you may be familiar with. Clicking Edit will allow you to edit the various fields just as in KeyConfigure as well. For a full list of items in the various panes, see Computer Details and Device Details.

Note that you can edit certain fields like Computer Name that are populated by the KeyAccess client. If you change these, an update from the client will restore the proper name. Likewise if you import a CSV that changes these, they are changed from manual, and would be again changed by client. The intent is that you can rename retired machines or manually imported machines for example as a convenience, not override the actual computer name. This applies to some other fields as well that allow edit but are agent provided. These are distinct from the Asset and Custom fields which can be Locked against client update.

Software

     Computer Software Details

The Software pane in the Web UI of Computer Details is the equivalent to the Audit pane in KeyConfigure. However, it not only contains the Audit information, it also shows a list of all installed Products on the computer. This is similar to the Show Installs function in KeyConfigure except this shows Products instead of Programs.

Linked Records

Some information is interlinked in records, and may even lead you to screens not accessible from the main navigation. For example, if you click on the Last User of a Computer, you'll be taken to a User detail record that you can also edit!

     User Details

Note that the User details include panes to show a list of Policies assigned to the user, as well as any Purchase Install Codes.