Software

KeyReporter provides a number of ways to search for available computers as well as specific applications on systems. Logged in Administrators to KeyReporter will have additional options that Guests do not, but even the public view has multiple ways to search for things. This flexibility means the Dashboard, Maps, or Software page can be the point of entry to finding what is needed.

Software Page

The Software page in KeyReporter focuses on finding software and software product information. It shows a list of all Discovered Products on active (Leased or Dedicated) Computers. Sort options in the Ribbon include By Publisher, By Category, Popular, and Recent. The latter two involve looking at usage history and using cookies to store recent searches respectively. Using the Scope in the header bar you can filter this list to a single Division, Tag, etc. Using the Search bar you can narrow to an exact Product you are looking for based on a keyword search that includes name, publisher, and description.

Software List

Clicking on a Product or its Find button when there is no Scope will show a list of locations that have that product installed.
Clicking on a Product when there is a Scope applied will take you to that Floorplan and highlight the computers where that software is installed, as shown below in the Availability on Map Floorplans section.
Some Products will have a Info link based on our Product Recognition Service that will take you to the vendor website for that product.
If a product has a disclosure triangle next to it, clicking that will expand the list of discovered Editions in the environment and allow you to search for just that specific version in the Floorplans.

When an administrator of sufficient rights is logged in, they will also see Web Products listed, as well as an install count column and Details column.
Admin view of Software list

Clicking the details button will take you to the Product Details where you can see much more detailed information about the Product, including various Editions of the software found in the environment.

Software Details

An important item here is on the Contact tab where you'll find "Show in Availability Lists". This is on by default, but can be turned off per product (click the edit button in the upper right to make changes and save them when done). This will hide the application from all lists in KeyReporter, including the Software list, and pop ups for Computers on Maps. In order to undo this, you need to search for the application specifically, or use KeyConfigure in the Product Details window. You can also create a Filter in the Products Window using the filter (flag&8) to show all Hidden Products. We also have an Admin Script for Changing Map Visibility that may be useful for bulk changes.

Manage

Manage Software

New in 7.7, this screen allows an Administrator to review and manage Software at the Product level in a simple and streamlined manner. The Attention default view replicates the function of the Automatic Policy Wizard in KeyConfigure. With this you can quickly look down the list of newly discovered Products in your environment and decide if you want to track or ignore the items. You can also quickly decide if you want them to be visible on Maps and Lists in the wedsite.

Clicking the Green circle will cause an Observe policy for the product to be created. Note that items with the 4 squares icon are Family products, while the box icon are Editions. We will only show the Edition if it's not a member of a Family. Observing usage at the Family level allows for one click tracking of all versions of all programs in that suite which extends into the future. If you need more granular control you can manage Policies in KeyConfigure in the traditional manner.

Clicking the Red circle will clear the item's Attention status and not create a Policy, effectively dismissing it from the list.

Ignored items will show a dot in the red circle, and are ignored in Audits. If you want to clear the ignored status, click the green circle so a policy is made and it's removed from ignored status. Then click the red circle again to remove the policy if you don't actually want to track usage, you just want the product to appear in Audit Reports. If you want to move something to Ignored, you will need to use KeyConfigure.

The far right column controls Visibility of the Product on the Software page and on maps when you click on Computers. Previously you had to manage this visibility in a more granular manner looking at each product, but now you can look down a list and quickly change the setting. Combining these options means you can track usage of something while not showing the public that it is on your systems.

At the bottom of the sub navigation pane you have controls for adding, deleting, and renaming Folders. You can use these to organize items by topic (department, budget, school, etc) if you like. There is no functional impact of this, although the folders can be used at Targets in Reports.

PRS

This sub page of the Software section allows you to perform a simple search of the Sassafras PRS catalogue. This is the same as Tasks -> Find Product Definitions in KeyConfigure. An Administrator can use this to look for Product definitions and Import them to the Server without waiting for Audits to discover and pull down the definitions.


Availability on Map Floorplans

When viewing a map Floorplan, using the main search bar at the top to search for software will show a list of matches to whatever text is typed, just like the software widget. A number of computers with each application installed is shown with the product results. Once a product is selected, that will show in the upper corner of the map, along with a link to other locations that have that application. The computers on the floorplan that do not have the software will be dimmed. This lets you quickly see what systems have the product of interest, and which of those are available or in use. If a given location is full, you can then jump to the other locations and find one that is available.

Software Map Search

Software Availability Widget

The Software Availability widget and page both present a search field for selecting the software product of interest. Type a partial product name and the possible matches will be listed based on application name, vendor name, and related products.

Software Search Widget

Click on the desired product in the results to see a list of the locations where that software is installed. When a guest user is searching, only the computers in divisions that have associated Maps will be searched.

Software List

The results show a summary of where the software is installed, with the number of computers in each location that have the software, and how many of those are available. Click on a location to go to the Availability Map page, where more detailed information is presented. Click on a location on the map to get a pop up where you can get directions to that location.