Inside Sales Representative / Customer Service
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Duties include: • responding to inquiries for product information • servicing customer and reseller requests • filling daily orders • invoicing and managing receivables Requirements: • Computer literacy • Undergraduate degree or equivalent • Experience in a comparable position is a plus A basic understanding of networks and familiarity with both Windows and Macintosh is a plus. The successful candidate will demonstrate strong listening skills and an aptitude for communicating technical information through email and telephone support calls. Product purchasing options and technical details must be explained concisely and with professional courtesy. Opportunities exist for personal/professional development in additional skill areas, including product testing, documentation, and preparation of sales or marketing literature. Trade show support including occasional travel is possible. Such additional opportunities can be pursued as interest, motivation, and time allow. |
Valley News Ad: (December 9, 16, 30, Jan 6) |
Along with technical excellence, a dedication to excellent customer support has always been at the core of our business. As a prospective job applicant, you are encouraged to explore our website and to download an evaluation copy of our K2 license management product.
Send resume and salary history/requirements to:
Sassafras Software Inc.
PO Box 150
Hanover, NH 03755
or send email with pdf attachments to:
(Note: email to this address is very likely to be lost as SPAM unless it includes at least one attachment named with extension .pdf )
Sassafras Software was an early pioneer in the development of software license compliance technology for desktop computers beginning in 1989. We have been providing IT asset management solutions since our first public release of KeyServer in 1990. Sassafras enjoys broad support from software publishers, including many technical partners that rely exclusively on KeyServer technology. For nearly 20 years, our products have supported Software Asset Management (SAM) activities on some of the largest computer networks worldwide.
As a leader in licensing technology, Sassafras Software is an active participant in several industry forums that promote the dialog between SAM administrators, compliance officers, software publishers, licensing service providers, and industry associations. We have presented software licensing issues for discussion at many industry and educational forums including SWAMI (Gartner Group), SIIA (SPA), IBSMA SAM Summit, IBSMA Software Licensing Practices Committee, IAITAM Annual Conference, NSBA, JPSA (Tokyo), MITI (Tokyo), and in numerous others.